Dont craft a high end back pack!



From Ubi forums:

"We are aware that some of you are experiencing an issue where you are locked out of your account.

This is usually caused by having crafted a High-End backpack. We are
looking to resolve this, it’s one of our main priorities at the moment.

To help us do this, we’d like to ask people to respond to this thread answering to the following questions:


Gamertag on platform:

How long have you been locked out:

Did you craft a High-End Backpack:

Did you have issues with missing items before being locked out:

Was your inventory full or overflown (over capacity):

What was the last thing you did before logging out:

Are you getting any error codes:

Apologies for the inconvenience, and thank you for your cooperation"


I actually saw the bug happen to me and my high-end crafted backpack (which I’m totally still using because it’s awesome) where you end up with the wrong inventory size. The bug causes your inventory to be much smaller than it should be, resulting in things like 45/32 items in inventory. If you were to log out while this was going on, it could mean perma-lockout of that character. I emptied out my bag and got below the alleged, lower threshold and relogged; the reduce size corrected itself and I’ve never had the issue again, but I check my inventory for this odd size situation before I log out just in case.


Go to /My Documents/My Games/Tom Clancy’s The Division/ then find a file
called State.cfg and delete it. I was told to do this by uPlay support
and it fixed my character and I was able to log in again. There’s no
guarantee this will work for you, but it’s worth a shot.

If it happens on consoles the conversations below might help:

This has not happened to me, but close friend on Xbox had this bug - he deleted and reinstalled and nothing happened.

The workaround he found was to create a new Xbox Live account. If you
have Gold, you can share it among accounts on the same box. Do that
with the new account, then go to your game downloads and re-download all
The Division game files while logged in under the new account and
you’re playing again. You start at Brooklyn again, but at least you’re
playing. It’s better than the radio silence and little help Ubisoft has
offered so far.

Yeah, be careful…


Looks like it has boiled down to the inventory issue, so always make sure that you empty your bags of stuff you don’t need one way or another until you’re below 32. I personally haven’t gotten this, but I always dismantle stuff when I get full or am ready to log by habit.


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